Returns & Exchanges
At Millie Savage, we want you to be completely in love with your handcrafted piece. If your jewelry isn't quite right, we offer returns on full-priced items within 14 days of delivery provided they are in their original, unworn condition.
Return Process
- 1.Initiate Your Return
Email our customer care team with your order number and reason for return to receive a Return Authorization number.
- 2.Pack Your Piece
Securely place the jewelry in its original Millie Savage velvet box and protective packaging to ensure it arrives safely.
- 3.Ship It Back
Send your package using a trackable shipping service; we recommend insurance as we are not responsible for lost transit.
- 4.Quality Check & Refund
Once our studio inspects the item, your refund or store credit will be processed within 5-7 business days.